The information we obtain from individuals or from employers online and offline is used to help ensure accurate records for our campaign. We will use the information to process, confirm receipt of donations and to respond to any donor requests. We may also gather information from other interactions, such as requesting information about our work, registering for an event, volunteering with us, or simply asking a question. Types of information we may collect include name, address, telephone number, email address, employer information, and credit/debit card information. Any information donors provide is stored in accordance with pertinent laws, rules, and regulations. We do not store credit/debit card information in our systems or on our server. If a donor does not wish to receive communications from United Way, he/she may opt-out by contacting us at 1855 E. Main Street, Onalaska, WI 54650 or by calling (608) 796- 1400.
Personal information is stored on our server and is NOT publicly accessible. To prevent unauthorized access, maintain accuracy, and safeguard the proper use of information, we have physical, electronic, and managerial procedures in place to secure the information we collect. Sensitive data, such as credit/debit card numbers, are processed using payment card industry measures.
United Way educates our employees and volunteers on the importance of protecting the privacy and security of confidential personal and organizational information. All employees and board members are required to read, attest to, and apply all aspects of our Code of Ethics and Conflict of Interest Statement to their work and interactions with confidential information.
We do not provide donor information to third parties except under the following conditions:
Designations — if a portion of a donor’s contribution is directed to another United Way or partner agency, we provide name, contact information, the amount of the donation, and employer (if known) to the organization receiving your donation. For donors who wish to remain anonymous, we provide the donation amount only and do not release the donor’s information. Although we encourage agencies to set high privacy standards, we do not control their policies, and we therefore cannot take responsibility for their use of donor contact information.
Public Recognition — There are times when we publicly recognize and thank donors, volunteers, and other stakeholders for their generosity unless a donor wishes to remain anonymous.
As Required by Law — United Way will release information when we are required to comply with the law.
Adopted October 1, 2018